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Product care & maintenance

Don't wait for something to break.

Turn product ownership into a proactive relationship.

The messages your customers actually act on.

Your filter should be cleaned this week.
Your annual maintenance is due next month.
Your warranty expires in 60 days.
A new firmware version is available.
Based on usage, your consumable is approaching replacement.
Lifecycle events

The right message, at the right moment of the product's life.

  1. WEEK 1

    Registration

    The owner scans, registers, and the relationship begins.

  2. MONTH 6

    First maintenance

    A guided cleaning reminder, based on real usage.

  3. YEAR 2

    Warranty event

    Extension offered 60 days before expiry.

  4. YEAR 8

    Renewal

    Recommend the right next-generation product.

Your installed base is waiting

Turn every product you've sold into a connected customer relationship.

See what Alenivo could do with your products.

Book a demoTalk to an expert

Bring one product manual. We'll show you the experience.

Product care & maintenance — Alenivo