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Product intelligence

Finally understand what happens after the sale.

Every conversation improves your understanding of the installed base.

Installed base overview

Installed products
182,430
Registered owners
74,820
AI resolutions
68%
Service requests
12,482
Parts revenue
€428k

Demo data — illustrative only

Top product issues
Filter cleaning1,842
E45 airflow1,127
Wi-Fi setup918
Annual maintenance741

Demo data — illustrative only

For product teams

Questions your product teams can now answer.

  • What do customers ask most often?
  • Which model creates the most support requests?
  • Which errors lead to technician intervention?
  • Which instructions are unclear?
  • Which parts fail most often?
  • Which maintenance messages generate action?
  • Which installers generate the highest support volume?
Your installed base is waiting

Turn every product you've sold into a connected customer relationship.

See what Alenivo could do with your products.

Book a demoTalk to an expert

Bring one product manual. We'll show you the experience.

Product intelligence — Alenivo