Heating & HVAC
Products that heat homes for 15 years deserve more than a lost manual.
Heat pumps, boilers, stoves and air conditioning: installation, error codes, seasonal maintenance, warranty and technicians — all connected to one product identity.
My heat pump stopped during the cold snap.
I identified your AeroTherm 8kW. The outdoor unit reports defrost mode — this is normal below -5°C. If heating doesn't resume within 20 minutes, I'll book a technician with your warranty.
Official product knowledgeThe entire heating after-sales journey, connected.
Installation
The installer registers the product on site — model, serial, owner, warranty start.
Error codes
E45 and every other code explained in context, with safe guided checks.
Seasonal maintenance
Filter cleaning before winter, condenser checks before summer.
Warranty
Status always visible; claims opened with full context attached.
Technicians
Interventions prepared with diagnosis, history and likely parts.
Installer relationship
The right installer contacted directly, with qualified requests.