The platform
One platform. Six building blocks.
Alenivo is the digital infrastructure for your installed base — from product identity to aftermarket revenue.
01
Product Identity
Every product gets a digital identity: model, serial, version, installation, warranty, owner.
The foundation →02
Product Expert
An AI assistant connected to official product knowledge — an expert on this exact product.
Explore Support →03
Product Care
Proactive maintenance, reminders and lifecycle messages that keep the relationship alive.
Explore Care →04
Product Service
Diagnosis, tickets, technicians and interventions — from question to resolution.
Explore Service →05
Product Commerce
Parts, consumables, accessories and contracts sold at the right moment.
Explore Aftermarket →06
Product Intelligence
Finally understand what happens after the sale, across your entire installed base.
Explore Intelligence →The identity follows the product throughout its entire lifecycle.
- PRODUCT
- IDENTITY
- ASSIST
- CARE
- SERVICE
- REVENUE
- INSIGHTS
Connect your existing stack
Don't replace your systems. Connect them.
CRMERPPIME-commerceTicketingField ServiceIoTData warehouseAPIWebhooks
Alenivo becomes the intelligence layer between the physical product, the customer and your existing systems.